Effective Date: Feb 24, 2024
Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who We Are
ONYXRCM Healthcare Solution is a trusted medical billing company in the U.S., offering expert billing services to healthcare providers. Our mission is to enhance operational efficiency and financial success for medical practices through HIPAA-compliant solutions.
What Services We Offer
ONYXRCM Healthcare Solution provides end-to-end medical billing services, revenue cycle management, and electronic health records solutions for healthcare providers, hospitals, and clinics. For more information, visit our ‘About Us’ section.
How We Obtain Your Personal Information
We collect personal information through websites, emails, customer service interactions, survey systems, in-person office visits, and verbal consent provided over the phone.
Data Usage
We use your data solely for sending updates, appointment or delivery notifications, and reminders related to our products or services. (about Conversational, Marketing, Promotional, etc.)
Privacy Commitment
We are committed to protecting your privacy by ensuring your data is not transferred to external organizations, handling your information with the utmost care and security, collecting it solely to improve our services and enhance your user experience, storing it securely with access limited to authorized personnel, and never selling, trading, or otherwise transferring your personal information to outside parties; for any questions regarding our privacy practices, please get in touch with us directly.
Data Security
We protect your data with secure storage measures, including encryption, to prevent unauthorized access. We retain information only as long as necessary and ensure compliance with applicable laws.
Consent & Data Retention:
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
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- MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Opt-Out
You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@onyxrcm.com. After you unsubscribe, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
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- You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
Non-Sharing Clause
We do not share your data with third parties for marketing purposes. ONYXRCM Healthcare Solution will not sell, rent, or share the collected mobile numbers
HIPAA Compliance
We adhere to HIPAA regulations to safeguard Patient Health Information (PHI), which is shared only with authorized personnel.
